What percentage of learning on the job comes from informal learning?

Question 1 of 20

5.0/ 5.0 Points

What percentage of learning on the job comes from informal learning?

 

[removed] A. 80

 

[removed] B. 75

 

[removed] C. 90

 

[removed] D. 45

 

Question 2 of 20

5.0/ 5.0 Points

Who performs the initial orientation?

 

[removed] A. an HR specialist

 

[removed] B. the supervisor

 

[removed] C. neither A nor B

 

[removed] D. both A and B

 

Question 3 of 20

5.0/ 5.0 Points

__________ is a detailed study of the job to determine what specific skills the job requires.

 

[removed] A. Needs analysis

 

[removed] B. Task analysis

 

[removed] C. Performance analysis

 

[removed] D. Training strategy

 

Question 4 of 20

5.0/ 5.0 Points

__________ is a section of an employer’s website that offers employees online access to many or all of the training courses employees need to succeed at their jobs.

 

[removed] A. Videospace

 

[removed] B. A learning portal

 

[removed] C. A training portal

 

[removed] D. none of the above

 

Question 5 of 20

5.0/ 5.0 Points

In __________, trainees learn by making realistic decisions in simulated situations.

 

[removed] A. improvisation

 

[removed] B. management games

 

[removed] C. case studies

 

[removed] D. action learning

 

Question 6 of 20

5.0/ 5.0 Points

Orientation typically includes information on __________.

 

[removed] A. employee benefits

 

[removed] B. daily routine

 

[removed] C. safety measures

 

[removed] D. all of the above

 

Question 7 of 20

5.0/ 5.0 Points

The __________ process includes improving the firm’s future performance and making sense of terms of the firm’s strategy and goals.

 

[removed] A. management development

 

[removed] B. management skills inventory

 

[removed] C. action planning

 

[removed] D. performance support

 

Question 8 of 20

5.0/ 5.0 Points

The first step in creating a training program is to __________.

 

[removed] A. assess the program’s successes or failures

 

[removed] B. design the program content

 

[removed] C. analyze employees’ training needs

 

[removed] D. train the targeted group of employees

 

Question 9 of 20

0.0/ 5.0 Points

A successful orientation should achieve which of the following?

 

[removed] A. The new employee should feel welcome.

 

[removed] B. The new employee should understand the organization in a broad sense.

 

[removed] C. The new employee should have clear understanding of what is expected.

 

[removed] D. All of the above.

 

Question 10 of 20

5.0/ 5.0 Points

__________ means having a person learn a job by actually doing it.

 

[removed] A. Practice

 

[removed] B. On-the-job training

 

[removed] C. Social learning

 

[removed] D. Modeling

 

Question 11 of 20

5.0/ 5.0 Points

To improve the orientation process, some firms provide their incoming managers with __________.

 

[removed] A. preloaded personal digital assistants

 

[removed] B. disks containing discussions of corporate culture

 

[removed] C. a free breakfast

 

[removed] D. A and B only

 

Question 12 of 20

5.0/ 5.0 Points

Delivering learning content on demand via electronic devices when needed is termed __________ learning.

 

[removed] A. mobile

 

[removed] B. cell-based

 

[removed] C. demand driven

 

[removed] D. all of the above

 

Question 13 of 20

5.0/ 5.0 Points

In the __________ method, a manager is presented with a written description of an organizational problem to diagnose and solve.

 

[removed] A. case study

 

[removed] B. diagnose and learn

 

[removed] C. action learning

 

[removed] D. job rotation

 

Question 14 of 20

5.0/ 5.0 Points

Which of the following characterizes training today?

 

[removed] A. Training is increasingly more strategic.

 

[removed] B. Training is more prevalent in the higher levels of an organization.

 

[removed] C. Training is developing a great reputation for getting results.

 

[removed] D. Training is being evaluated extensively.

 

Question 15 of 20

5.0/ 5.0 Points

Rebekah was hired soon after graduation and assigned to complete a management trainee program. She will move to various jobs each month for a nine-month period of time. Her employer is utilizing the __________ form of training.

 

[removed] A. job rotation

 

[removed] B. understudy

 

[removed] C. coaching

 

[removed] D. special assignments

 

Question 16 of 20

5.0/ 5.0 Points

A structured process by which people become skilled workers through a combination of classroom instruction and on-the-job training is called __________.

 

[removed] A. job instruction training

 

[removed] B. understudy training

 

[removed] C. programmed learning

 

[removed] D. apprenticeship training

 

Question 17 of 20

5.0/ 5.0 Points

__________ is the continuing process of instilling in all employees the attitudes, standards, and values that the organization expects.

 

[removed] A. Socialization

 

[removed] B. Training

 

[removed] C. Development

 

[removed] D. Orientation

 

Question 18 of 20

5.0/ 5.0 Points

Any attempt to improve managerial performance by imparting knowledge, changing attitudes, or increasing skills is called __________.

 

[removed] A. diversity training

 

[removed] B. on-the-job training

 

[removed] C. performance improvement programs

 

[removed] D. management development

 

Question 19 of 20

5.0/ 5.0 Points

__________ is a form of management training in which trainees to learn by making realistic decisions in simulated situations.

 

[removed] A. Developmental solutions

 

[removed] B. Improvisation

 

[removed] C. Spontaneity

 

[removed] D. Quick time

 

Question 20 of 20

5.0/ 5.0 Points

The basic aim of __________ is to increase the participant’s insight into his or her own behavior and the behavior of others by encouraging an open expression of feelings in a trainer-guided group.

 

[removed] A. sensitivity training

 

[removed] B. action research

 

[removed] C. group therapy

 

[removed] D. coaching

 

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